Terms & Returns

In the case of damaged goods simply email us (admin@big-lebowski-tshirt.com) the order number and images of the damaged goods or the order ID for lost goods. For a lost or damaged order BIG LEBOWSKI T-SHIRT BRAND will provide you with a reprint.

For lost orders over $200 with no tracking information available, refunds will not be provided. All refunds are issued on a case to case basis.

BIG LEBOWSKI T-SHIRT BRAND will only review replacement or return requests if the product is missing, damaged or has a print error – provided that it was caused by BIG LEBOWSKI T-SHIRT BRAND. BIG LEBOWSKI T-SHIRT BRAND is not responsible for incorrectly provided customer information (size, color, address). In case of a re-shipment, the user must cover the expenses.

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